Privacy Policy

Effective October 1, 2026

This Privacy Policy explains how Clutch Auto Transport LLC ("Clutch," "we," "us") collects, uses, and shares personal information when you visit clutchautotransport.com, request a quote, contact us, or receive calls, texts, or email from us. Clutch is a Dircks company. This policy covers Clutch only.

Information we collect

Information you give us

When you request a quote, send us a message, or book a shipment, we collect what you provide, which can include:

Your name, email address, phone number, and company name
Pickup and delivery locations
Vehicle details, such as year, make, model, whether it runs, and any modifications
Preferred transport type and dates
Anything else you include in a message or tell us by phone

Information collected automatically

When you use the site, we and our service providers automatically collect information about your device and visit, such as IP address, browser and device type, approximate location derived from IP address, pages viewed, the page that referred you, and the date and time of your visit. We collect this with cookies, pixels, and similar technologies, described below.

Information from other sources

Visitor identification. A third-party service on our site may match the IP address of a visit to the business or organization it is registered to, and give us company-level information such as company name, industry, and size. We use this to understand which businesses are researching vehicle transport.
Business partners. Moving companies, dealerships, relocation companies, and other partners may give us your contact and shipment details when they arrange vehicle transport for you.

How we use information

To prepare quotes, arrange and manage your shipment, and communicate with you about it
To assign a carrier and share the details that carrier needs to pick up and deliver your vehicle
To answer questions and provide customer service, including handling any claim
To send marketing email and, where you have agreed to it, marketing text messages
To understand how the site is used and improve it
To measure and improve our advertising
To protect our business, prevent fraud, and meet legal obligations

We do not sell personal information for money. We share personal information only as described here:

Carriers and drivers. Clutch is a licensed property broker. Your shipment is performed by an independent motor carrier, so we give the assigned carrier and driver the information needed to do the job, such as your name, phone number, addresses, and vehicle details.
Service providers. Companies that run services for us under contract, including HighLevel (LeadConnector), which hosts our forms, customer records, text messaging, and email; Google, for analytics and tag management; our website host; and our visitor identification provider.
Dircks companies. Other Dircks Moving & Logistics companies, where needed to provide a service you asked for, such as coordinating a vehicle shipment with a household move.
Legal and safety reasons. When required by law, to respond to legal process, or to protect the rights, property, or safety of Clutch, our customers, or others.
Business transfers. In connection with a merger, sale, or transfer of all or part of our business.

Text messages

If you check the text message consent box on one of our forms, you agree to receive text messages from Clutch Auto Transport at the number you provided. Transactional messages cover your quote, booking, pickup, and delivery. Marketing messages, which require a separate opt-in, cover offers and updates. Consent to marketing texts is not a condition of any purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also call us at (602) 267-9401.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. This does not limit sharing with the service providers that deliver our messages, such as HighLevel.

Email

We send email about quotes and shipments you request. We may also send marketing email about our services. Every marketing email includes an unsubscribe link, and you can also ask us to stop by contacting us. We will still send messages about an active shipment.

Cookies, analytics, and advertising

We use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use it.

Google Analytics measures site traffic and how visitors use the site, including which pages lead to quote requests. Google's use of this data is described at policies.google.com/technologies/partner-sites. You can use Google's Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.
Google Tag Manager loads the tags on our site, including the visitor identification service described above.
Advertising. We may use advertising services such as Google Ads and Meta to measure the results of our ads and to show ads to people who have visited our site. These services use cookies or similar technologies to recognize your browser across sites.

You can block or delete cookies in your browser settings. Some parts of the site may not work as intended without them.

Your privacy choices

Global Privacy Control. If your browser sends a Global Privacy Control (GPC) signal, our site treats it as a request to opt out of the sale or sharing of your personal information. We turn off advertising cookies and do not load our visitor identification service for that browser. Google Analytics still runs so we can measure basic site usage.

You can also opt out by contacting us using any method listed below.

California privacy rights

This section applies to California residents and supplements the rest of this policy.

Categories of personal information we collect: identifiers (such as name, email, phone, and IP address); commercial information (such as shipment and vehicle details and quotes); internet and electronic network activity (such as pages viewed); approximate geolocation (derived from IP address); professional information (such as company name); and inferences drawn from the above. We collect it from the sources and use it for the purposes described above.

Disclosure for business purposes. In the past 12 months we have disclosed each of these categories to the carriers and service providers described in "How we share information."

Sale and sharing. We do not sell personal information for money. Our use of the visitor identification service and advertising cookies may count as "selling" or "sharing" identifiers and internet activity under California law. You can opt out using Global Privacy Control or by contacting us. We do not knowingly sell or share the personal information of anyone under 16.

Sensitive personal information. We do not use or disclose sensitive personal information for purposes that would give you a right to limit it.

Your rights. You may ask us to:

Tell you what personal information we have collected about you, where it came from, why we collected it, and who we disclosed it to
Give you a copy of your personal information
Delete your personal information
Correct inaccurate personal information
Stop selling or sharing your personal information

We will not discriminate against you for using these rights. To make a request, contact us using a method below. We will verify your identity by matching information you give us with information we already hold, and we will respond within 45 days. You may use an authorized agent, and we may ask for proof that the agent is authorized to act for you.

Retention. We keep quote requests and inquiries that do not become shipments for up to three years. We keep shipment, claim, and billing records for as long as needed to provide service, handle claims, and meet tax, accounting, and legal requirements, generally seven years after the shipment.

Residents of other states with consumer privacy laws may have similar rights. Contact us and we will honor requests as those laws require.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No website or system is completely secure, so we cannot guarantee absolute security.

Children

This site is not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy. When we do, we will change the effective date at the top of this page. Significant changes will be highlighted on this page.

Contact us

Questions or requests about this policy or your personal information:

Phone: (602) 267-9401
Online: our contact page
Mail: Clutch Auto Transport LLC, 4340 W Mohave St, Phoenix, AZ 85043